Refund policy

Return & Replacement Policy

At Print My Memories, every product is custom‑made with your photos, so we cannot accept returns or exchanges for any reason other than damage or defects.

Replacements

If your item arrives damaged, misprinted, or incorrect, we’ll send you a replacement for free.

To request a replacement:

  • Visit the Contact Us Page within 7 days of delivery.

  • Include your order number and photos showing the issue.

  • We’ll process and ship your replacement quickly.

No Returns

Because each item is created just for you, we do not accept returns for:

  • Changed your mind

  • Incorrect photo uploads

  • Slight color variations (these can happen due to screen display differences)


💌 Our promise:
We’re committed to making sure you love your order.
If we make a mistake, we’ll make it right — every time.