Refund policy
Return & Replacement Policy
At Print My Memories, every product is custom‑made with your photos, so we cannot accept returns or exchanges for any reason other than damage or defects.
✅ Replacements
If your item arrives damaged, misprinted, or incorrect, we’ll send you a replacement for free.
To request a replacement:
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Visit the Contact Us Page within 7 days of delivery.
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Include your order number and photos showing the issue.
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We’ll process and ship your replacement quickly.
❌ No Returns
Because each item is created just for you, we do not accept returns for:
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Changed your mind
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Incorrect photo uploads
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Slight color variations (these can happen due to screen display differences)
💌 Our promise:
We’re committed to making sure you love your order.
If we make a mistake, we’ll make it right — every time.